Proposal Of Setting Up A Telemarketing Company Marketing Essay

Proposal Of Setting Up A Telemarketing Company Marketing Essay A business plan proposal of setting up a telemarketing company Contents Introduction The telemarketing at the moment is a growing industry with most companies having an annual growth between 8% and 10% (Anything research, 2013). This is due to the fact that the  businesses are  becoming increasingly aware of the need for market information on ongoing basis and the desire to reduce customer turnover rates in the current hard hit economy. It is the mission of  JH Marketing to provide broad  telemarketing consultation which will help companies increase sales volume and provide customer services to our clients in the Ireland at reduced prices. Thus, helping clients to increase revenue and offering them substantial amount of savings on the operational costs of their telemarketing and customer services functions. JH marketing will be based in Karachi, Pakistan where the company will have access to high skilled labour at lower costs. Idea Selection Process As the recession has hit the profits of the businesses more and more companies have been forced to cut down the operational costs and to make the most out of the resources they have. Many big and small companies look to outsource their telemarketing and customer services operations to emerging markets where they can get skilled labour for lower costs and that is the rationale behind selection of the venture. Ideas such as setting up a PR company and advertising agency were considered as well but costs, skilled labour and the competition were the factors of not going ahead with the mentioned options. The other rationale behind selection of this business is the lower start up cost as well, the costs only include office space, computers and the internet connection and the staff with higher English speaking capabilities to handle the queries of the clients from Ireland. Service Description JH Marketing will be adapting low cost strategy for its venture by setting up its operations in Pakistan to minimise its costs and the clients will be given higher level of service as the company will be focusing on low cost, efficiency and innovation as their core strategic competitive advantages (Lawson, 2003). JH Marketing  offers complete and customized telemarketing campaigns and customer services operations. The most common telemarketing campaigns embarked on are for following purposes: Lead Generation Setting appointments Market research Surveys (Political surveys and statistical analysis etc) Subscriptions Business development or Sales Product promotion In order to create greater effect for the clients JH Marketing provide a comprehensive program for them that may include, but not limited to, some of the following services: Classification of Program Objectives and potential. Creation of tailored lists of leads for sales Market research and analysis Training and development of telemarketing agents Script writing for campaigns Conception of follow-up programs for successful calls. The list above is only a partial list of our services as each campaign and project is customised to the needs of the clients and is different and unique in terms of scope, length, customer reach, depth and costs. Competition in the Market The telemarketing and customer services industry is rather fragmented with companies that vary greatly in size, reach, services offered, and market share. Most of the companies are advertising agencies who offer telemarketing services along with other consultative services. Moreover, there are many companies who do not realise the potential of outsourcing, thus, set up their own telemarketing departments. The direct competitors of JH Marketing include all advertising and telemarketing companies and the call centres across Ireland. Whereas, the indirect competitors are all those companies, big or small, who have developed in-house telemarketing departments to handle their operations. JH Marketing, practically, has great threat from big nationwide consulting companies and the large and well established telemarketing agencies in Ireland such as Capita, Intercall and Conduit who hold significant market share. The industry itself is extensively fragmented, where huge numbers of small companies mainly provide services to small and medium sized firms and there are big companies who tend to seek large and extended contracts with the large companies which make this industry highly intense. With our strategy of greater service at lower cost and having office set up in Pakistan we will be able to offer lower costs to the companies and through our low cost strategy (Greater service at lower cost) we intend to avoid such  a debilitating market competition as price and scope are important reasons for accepting contracts, especially if the company is small or new. Industry Analysis JH Marketing Professionals business strategy is to  offer greater service at lower cost but our company does not intend to be a call centre only,  nor will it  ever become one as we are a consulting firm which will design the marketing and telesales campaigns for its clients and will also execute them to provide the cost advantage to the clients. These services  are  where we can offer a higher standard of quality to our clients. This will allow us minimise the costs, thus higher profit. Rivalry among different telemarketing agencies as stated before is greater and the market is fragmented but the industry as a  whole is  mature with long-term moderate growth with higher number of established companies. The fact that there are so many diverse or general telemarketing agencies; it makes this an aggressive industry. The threat of clients backwardly integrating so as to have their sales and customer services done in-house is one of the major factors used by buyers to indirectly control price in this industry, and increase competition. This must always be foremost in the minds of JH Marketing management when offering services and setting prices. The key advantage for JH Marketing is that they will have access to staff at low costs as compared to their competition which will help them to offer low prices than their competition as the difference between wage in Pakistan and Ireland is huge i.e Average wage per annum in Ireland is à ¢Ã¢â‚¬Å¡Ã‚ ¬35k (Central statics off ice, 2013) whereas, in Pakistan is à ¢Ã¢â‚¬Å¡Ã‚ ¬7k a year (Payscale, 2013). Human Resource Management Plan The company will have two officers: CEO Mr. Jihad Habib and Director, who will be highly skilled with many industry relations to help the company attract clients. We will also hire  an office manager, and 5 staff to do cold calls. The company plans to hire additional consultants and administrative personnel as we begin to get large numbers of contracts. To start off with JH Marketing will need 5 staff to do cold calls to the business in Ireland. As the business does not require highly skilled labour so the recruitment and selection of the staff will depend on the proficiency in English speaking and understanding and some background in sales and marketing. However, people with no sales experience could also be recruited and trained as per the campaign requirement, provided that they have grasp over the language. Operations Plan The CEO, Mr. Jihad Habib will personally schedule meetings and presentations with the perspective clients to sale them the idea of outsourcing their telesales and customer service operations. As per the clients requirement the staff will be taken on board and trained to make outbound calls and handle the inbound customer service calls. As discussed earlier in the plan companies who are new to the market find it hard to attract the clients and to give them the confidence to outsource, for this reason JH Marketing will need the help from an experienced professional (Director JH Marketing) who have experience of convincing the clients to outsource and has great industry connections as well. As per the requirements of the clients and volume of the business the staff will be recruited and trained to start off operating from the Karachi office. As discussed earlier, for the operations the company will need an office space, computers and the VOIP (Voice over internet phone) Software to start calling the customers in Ireland to sell the clients products and services. Marketing plan In order to attract clients, JH Marketing will begin to contact promising organizations and offer free initial consultations, and initial contracts at reduced  prices. These promotions will allow us to begin to make our reputation within the market. In addition, Mr. Jihad Habib and the Director will be travelling to different parts of Ireland during the first year of operations where we will have booths to advertise our services. Finally we will be setting up cold calls to potential companies and have half- and full-page advertisements in various  publications catering to  local businesses and organizations. JH Marketing will be focusing on cost leadership strategy to win the contracts and will be paying greater attentions to quality of the services as well to reiterate the mission of the company, Greater quality at lower prices. Mr. Jihad has been actively seeking to acquire a large contract with Resource International Consulting Ireland over the past 2 months. This company is the largest recruitment and tax solution company which deals with UK freelance contractors and provides them tax advice and recruitment services over the telephone and internet. JH Marketing believes that its chances  of acquiring this contract are excellent. Location Plan JH Marketing will have its office situated at Karachi, Pakistan for the sole reason of having access to quality labour at cheaper prices to main the low cost strategy of greater service at lower prices. As all the transactions will take place over the phone so location in itself does not have any advantages or disadvantages associated to it for the clients but it will play a vital role for the growth of JH Marketing.

Illuminati Essay

On the first experiment, they use a pepper-like substance called Potassium Permanganate (KMn04) which is an oxidant and an oil-like substance called Brake Fluid which is a fuel. When they combined these two substances in a stainless container, this results on having a little fire on the container. And they said it is because of the Chemical Reaction made by the two substances and the mixture should release energy in the form of heat that’s why this results on combustion. At first, I thought that the Brake Fluid they used is just a simple Cooking Oil and the Potassium Permanganate is just a pepper.But those â€Å"simple† substances I thought made an amazing experiment which makes me understand how heat was released by a Chemical Reaction. On the second experiment, the special substance they use is Dry Ice – which is a Frozen Carbon Dioxide – together with a balloon, funnel, mortar and pestle (to crush the Dry Ice) and a bottle with water. They crushed the D ry Ice first into small pieces then they put in the funnel which is connected to the balloon, and after this they put the balloon with Dry Ice onto the bottle with water.They let the Dry Ice be poured into the water which results in Sublimation and the gas this made was used to inflate the balloon. This gas is called Carbon Dioxide. I already knew that a Dry Ice is a Frozen Gas, but I didn’t know that this gas is a Carbon Dioxide which is commonly used to inflate a balloon. Before the experiment started, I knew that the combination of Dry Ice and water has something to do to inflate the balloon because I’ve done this before with my siblings.On the third experiment, they used a wick, an aluminum tray, one spoon of salt peter (salitre), one spoon of sugar and lighter. First they combined the salt peter and sugar into the tray then they insert the wick. After that they light it using the lighter and this result on having a smoke-effect because of Oxidation. I have learned so many things on this experiment, first is that when the salt peter and sugar were heated, the electrons of the sugar were transferred to the salt peter. And that the molecules released with oxygen will be a smoke which we can be seen.On the last experiment, Faye Young, a Prosthetics Artist made fake blood using water, corn syrup, liquid soap and food color, these liquids are Miscible – refers to two/more substances that can be dissolve into one another without separating. And she also did a fake finger using Clay which is a Malleable object, and she painted it with make-up foundation. I am amazed on how simple objects like Clay, Food Color, Liquid Soap, Corn Syrup and Water can be an effective additive on creating illusions or imitations of some parts of a human body (like fingers and blood).

The Quintessential Manual to 200 Word Essay Samples for College Class

The Quintessential Manual to 200 Word Essay Samples for College Class Approximately 8 paragraphs may be used in the 1000 word essay. Before you commence writing your essay, you must make sure you have human rights extended essay topics in your notes so you can pick the ideal topic that you want to write. Make certain you do not venture away from your principal topic, since it will take away from the total interest of your essay. Essays are your very best friend. Essay examples can reveal to you the appropriate approach to use grammar, and the way to compose a crystal clear and precise essay. Personal essay examples allow you to know what should be included in your very own personal essay. Writing should allow the writer to express his or herself in the very best way possible. Writing an essay has to be stressful. Editing your essay is likewise very important. What to Expect From 200 Word Essay Samples for College Class? Folks should not merely understand they are dissimilar but also that they need to learn how to live with the latter. Personal Statement Writing Steps Outline the full structure of your essay, make sure you have a crystal clear theme. The Hidden Truth About 200 Word Essay Samples for College Class For instance, a why us essay might chat about how very interesting XYZ interdisciplinary project is and the way it fits nicely with your senior project. The majority of the introductions are structured according to the sort of essay you're tackling. Thus choosing an expert for doing your essays could be the best alternative. You may use the feedback to enhance the essay before submitting it. Such last-minute searching never becomes futile, which causes unfinished essay assignments and ends in a poor grade. Since most of students use samples to compose their essays, it's important to critically take a look at some of the elements that would usually define a great argumentative essay sample. Most samples are at no cost. If you decide on any of the critical thinking essay samples, you will observe the essential structure. New Questions About 200 Word Essay Samples for College Class The program can generate a whole essay in under a second, dependent on a few keywords. Colleges publish lots and plenty of distinct kinds of things, any of which is helpful for research. Colleges and universities wouldn't exist without students so the task of the college admissions office is crucial to the diversity and financial health of any university. Well-done samples offer an education in format. You will soon locate the official data about us. The information has to have a very good flow. Make certain it does not include irrelevant background info. 200 Word Essay Samples for College Class Fundamentals Explained Today the internet enables people to make statements about things happening on the opposing side of the planet, but based only on what they have seen on the monitor. There is no space for worries. If you encounter the inappropriate website, you may actually be jeopardizing your private essay without you knowing it. Expression is crucial to having the capability to act out for a shift. It is possible to easily realize what you will do and the way you meet the term count. Don't concentrate on the term count as you write. Whispered 200 Word Essay Samples for College Class Secrets College essay samples are everywhere over the net and in various subjects. College admissions essays frequently have an extremely l imited word count, so get the most out of every word. Colleges care about the quantities of acceptances deeply, so it can help to understand you're a sure thing. Arguments against mobile phone control typically revolve around safety concerns. The samples will provide you with ideas on the way you answer the questions offered to you. Finding reliable statement help Before you are able to take advantage of statement samples, however, finding a dependable source ought to be your very priority.

Post-Traumatic Stress Disorder Essay - 1306 Words

This article’s general topic was to study and compare group psychotherapy for women with Post-traumatic Stress Disorder to women with both PTSD and Borderline Personality Disorder, that have previously experienced childhood sexual abuse. This research is important because it tests the effectiveness of interpersonal process group therapy that is used quite often for women who have suffered from childhood sexual abuse. Around one third of all women have reported some type of childhood sexual abuse so by studying this method of treatment it can prove effective or not. This research can help find a reliable treatment that helps women who have dealt with this kind of trauma in their lives. The empirical justification for the researchers was†¦show more content†¦The requirements to participate in the treatment program was that the women must have experienced childhood sexual abuse at least once in their lives, were eighteen years or older in age, currently diagnosed with PTSD, and were prepared to engage in group therapy. Each participant was scheduled for an appointment where they were given self-reported surveys, and were interviewed for a clinical diagnostic. Once the women were approved to participate in the treatment, they were placed into three groups. One group (BPD-) consisted of only women with PTSD, another (BPD+) consisted of one or more women diagnosed with Borderline Personality Disorder within the group, and the final group were the women on the waitlist who had no treatment. The women placed in each group did not differ in age, employment or marital status. The approximated, average age of the studied women was 35 years old. More than half of the women, 63%, were employed. There were 57% white women, 16% African American women, 17% Hispanic women, and 10% other. All three groups experienced the same interpersonal process group therapy, and were assessed on their progress as a group and individually. It was a twelve week treatment program that was headed by six female therapists that had doctorate or master degrees in either psychology or clinical social work. Each group had a supervisor, that collected data from each session, and the therapists were not awareShow MoreRelatedPost Traumatic Stress Disorder (PTSD) Essay4334 Words   |  18 PagesPost Traumatic Stress Disorder (PTSD) has been the focus of considerable attention, and some controversy, since it was formally recognised in 1980 by the American Psychiatric Association. 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